Progress as unique as you are
Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length:16 months
Salary: £25,785
Qualification gained: Financial Services Customer Advisor Level 3
Location: Birmingham
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Relationship Management Apprentice in Transaction Banking, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes.
Day-to-day you’ll be:
- Understanding complex customer needs and recommending solutions that help them grow and thrive
- Researching and collecting information from different sources to help make informed, data led decisions
- Working closely with your peers to deliver strong, sustainable growth and good customer outcomes
- Building your banking knowledge and learning about the wider banking market, while contributing to a positive learning culture and investing in your own development
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of.
You’ll also get:
- A starting salary of £25,785
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Customer Advisor Level 3
The skills you'll need
We’re looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels.
You’ll also:
- Keep the customer at the centre of everything you do
- Be creative and open to new ideas
- Solve problems proactively and confidently offer solutions
- Use analytical and logical thinking, and adapt well to change
- Plan and organise your work effectively, prioritising your time well
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship.
You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out.
Make sure you’ve listed your qualifications and experience on your CV before applying. Here’s an example of a good ‘CV.’
Need help with your application
Visit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.
Hours
35
Job Posting Closing Date:
Job Posting Closing Date is not yet published.Ways of Working:Hybrid
