Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
Start your career at Sulzer’s Birmingham HQ Service Centre, the hub of our UK operations and home to world‑class engineering, customer support and service delivery teams. This apprenticeship is perfect for someone who’s organised, proactive and eager to learn how a busy technical service centre runs behind the scenes. You’ll gain real administrative experience while supporting the teams that keep major engineering projects moving.
Job Responsibilities
Provide day‑to‑day administrative support to workshop, engineering and management teams.
Help manage incoming enquiries, emails and phone calls, ensuring they reach the right people promptly.
Assist with scheduling jobs, creating work orders and updating internal systems.
Prepare documents, reports and basic spreadsheets to support operational workflows.
Help maintain accurate records for jobs, parts, orders, and compliance documentation.
Support purchasing and logistics tasks, such as raising purchase orders and tracking deliveries.
Assist with reception duties, welcoming visitors and contractors to the service centre.
Learn to use industry-standard software, internal systems and digital tools.
Help organise meetings, training sessions and internal events.
Contribute to continuous improvement by keeping processes and paperwork tidy, accurate and consistent.
Job Qualifications
5 GCSEs (or equivalent) at grade 4/C or above, including English and Maths.
Strong communication skills with a professional, confident approach.
Good working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).
Highly organised with strong attention to detail and the ability to prioritise tasks.
Proactive attitude, willingness to learn, and commitment to completing an apprenticeship in administration.
Eligibility to work in the UK.
What we offer you
Increasing pay throughout the apprenticeship
Mentoring and support from expert technicians
Training and development programme
Work with new technologies and exciting applications
Sponsored educational opportunities and pathways to higher education
Opportunity to complete part of your apprenticeship at another site in the UK
Opportunity to work abroad with customers all over the world
Potential for a permanent role with Sulzer upon successful completion of the apprenticeship
Continuous progression within the company
Apprentice community of over 80 apprentices across the UK
33 days holiday, inclusive of bank holidays
Pension plan
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
