Apprentice Service Administrator

Full Time, Monday-Friday. Office Based 8/8.30am–4.30/5pm.

Location: Stourbridge

Apprenticeship: Level 3 Recruiter Development Programme

About Our Business

We are a specialist education recruitment agency supplying high-quality, temporary staff into schools.

We’re now looking for a Service Administrator to support our recruitment team in Stourbridge.

This is an ideal opportunity for someone driven, thrives in a fast-paced environment and would like to build a career in recruitment. You will receive full training, colleague support and work towards a recruitment qualification.

We are an office-based company, working Monday–Friday, 8/8.30am–4.30/5pm.

Job Overview - Kickstart Your Career with Us!

As a Service Administrator, you will play a vital role in our supporting our recruitment, ensuring our candidate registrations are in line with the regulations and standards of the education industry. You will have a great opportunity to gain first-hand experience in recruitment and compliance within the education sector and will be supported through structured training, practical on-the-job learning, and mentoring from professionals with over 15 years of experience.

You will be responsible for managing our recruitment compliance procedures, assisting the sales team with talent sourcing, conducting interviews and engaging with our candidate database. You will maintain open communication with your Education Consultant to ensure a smooth and compliant candidate experience throughout the registration process.

You will be enrolled onto Level 3 Recruiter Development Programme, a 12–18-month apprenticeship.

Following successful completion of your apprenticeship you will have the opportunity to be offered a permanent position and will then have access to the Operam career development path.

Key Responsibilities

As an Apprentice Service Administrator, you will receive hands-on coaching from an experienced and friendly team who will support you throughout your apprenticeship and you will work alongside our sales team to help find and support teachers and support staff for our clients.

We will train you on all aspects of candidate compliance, recruitment support, and data management to ensure you gain hands-on experience across the full recruitment process. This will include:

Learn how to check and record candidate documents to meet compliance standards.
Help keep track of candidate registrations and update their progress.
Support communication between candidates and the team.
Assist in finding new candidates and registering them through calls and events.
Help with CV preparation, timesheets, and keeping the candidate database organised.

What we’re looking for

Recruitment experience isn’t needed, just a willingness to learn and develop!

Strong communication skills, both written and verbal
A high level of attention to detail and organisation
Confidence working with IT systems (including Microsoft Office)
Willingness to take responsibility and work collaboratively
Professionalism and a proactive approach to learning
An interest in recruitment and a desire to build a career in the sector

What you’ll gain

As part of our Level 3 Business Development Programme, you’ll gain a nationally recognised qualification while learning practical skills to help you later on in your career. You’ll also benefit from:

Reduced hours in school holidays, we value work life balance
up to 34 days holidays + bank holidays*
Extra day off on your birthday, on us!
Perks and Discounts App
Enhanced sick pay*
Pledge / paid volunteer days
Employee Assistant Programme, 247 wellbeing support
Training and development opportunities via our Career pathways
Eye care scheme
Cycle to work scheme
Life Assurance Scheme

*subject to criteria

Ready to take your career to the next level while making a meaningful difference? Apply now and become part of a team that transforms education every day.

We look forward to receiving your application.

As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming, and equitable workplace. We believe in providing a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience, and potential.

If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully.

Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment

First for Education

Latest Jobs

Apprentice Service Administrator