Organisation: London Borough of Waltham Forest

Salary: APPREN4 £27,780.19

Contract Type: Full-time/Fixed Term Contract 28-months

Working hours per week: 36 hours per week

Application Deadline: 16/09/2026

Proposed Interview Date(s): TBC

Reference: 2284

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills, progression, diversity, and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

About the role:

You will be joining a lively and multiple award-winning dynamic fraud team who are responsible for conducting investigations into all types of fraud that effect the council, including Housing Fraud and Internal Staff Fraud.

The role will require you to successfully attain a professional fraud qualification and obtain extensive practical work experience.

You will work independently and collaboratively as part of a team, with support and guidance from Senior Investigation Officers and Managers.

With supervision and support, you will be able to help to deliver a professional and flexible anti-fraud service to prevent, detect and investigate potential fraud and irregularities perpetrated against the Council whilst obtaining professional qualifications. The Council will fund and fully support you through the training for the professional qualifications.

You will have a professional outlook and presence, along with the ability to learn quickly and have enthusiasm for legal and social issues.

Waltham Forest Council operates a hybrid working model (with a minimum of 2 working days in the office), with a greater balance between home based and office working, subject to role requirements.

>> Click here to download the Role Profile <<

Key Responsibilities:

You will conduct investigations of cases of suspected fraud against the Council, under the direct supervision of a Senior Investigations Officer or Manager, which will include assisting with interviews of suspects and witnesses, helping with the delivery of training sessions and the succession completion of proactive anti-fraud projects. As part of supporting the corporate anti-fraud team, you will also generate and analyse management information and advice on key performance indicators and will have excellent levels of literacy and numeracy.

On a day-to-day basis, you will work on responses to enquiries on reactive and proactive fraud investigations, including those resulting from the National Fraud Initiative and ensure they are completed within agreed timescales.

You will assess and prioritise incoming referrals, ensuring that all allegations, intelligence, and referrals are accurately recorded, reviewed, and allocated for investigation in a timely manner. You will exercise sound judgement when assessing risk, evidential value and potential outcomes, ensuring that appropriate action is taken in accordance with departmental policies, procedures, and service priorities.

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

Have the right to work in the UK.
Have achieved GCSE Grade C/4 or above in Maths and English; or Level 2 Functional Skills in Maths and English
Be committed to completing the Level 4 Government Counter Fraud Apprenticeship and associated training programme over a 28-month fixed-term period.
Demonstrate an interest in counter fraud, investigations, compliance, public service, law, intelligence or protecting public funds.
Possess effective communication skills and be able to produce clear written work.
Be able to organise your workload, meet deadlines and work effectively as part of a team.
Be able to obtain the required employment checks, including DBS clearance.
A Levels desirable
Degree desirable
Drivers Licence desirable.
Ability to handle sensitive and confidential information.

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks.
Satisfactory Declaration of Interest.
Enhanced DBS check.
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments, or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its four equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Carly Brown, Senior Investigations Officer or Renata Harvey, Senior Investigations Officer, at Carly.Brown@walthamforest.gov.uk 07740 046 114 or Renata.Harvey@walthamforest.gov.uk 07918 765 512.

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

Click here for further information on the Human Resources recruitment privacy notice.

Fraud Awareness Notice

The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic).

We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.

If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information.

If you have concerns about a job advert or communication, please report it to:
fraud@walthamforest.gov.uk

London Borough of Waltham Forest

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