KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.

The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.

To strengthen our team, KARL STORZ Endoscopy (UK) Ltd have a vacancy for a Engineer - Electronic Devices based at our offices in Slough.

Job Summary

We are looking for a motivated individual to join us as a Business Administration Apprentice. In this role, you will support our supply chain operations and after-sales activities by completing a range of administrative tasks. You will gain practical experience while working towards a Level 3 Business Administration qualification.

Your responsibilities will include:

Provide administrative support to the sales, operations, and after-sales service teams to ensure smooth daily operations.
Assist with document creation, data entry, and maintaining accurate records using company systems.
Handle phone calls and email enquiries, taking messages where appropriate and communicating clearly with both internal and external stakeholders.
Carry out reception duties, including greeting visitors, managing incoming calls, and ensuring customer requirements are addressed professionally and efficiently.
Prepare and process quotations and customer sales orders for products, service, repair, and maintenance contracts, liaising with customers and internal departments.
Raise purchase orders, communicate with suppliers and manufacturers, and manage related documentation.
Support inventory management, including receipting, inspection, storage, picking, and stock tracking.
Coordinate logistics activities, such as booking and tracking domestic courier collections, deliveries, and international shipments.
Assist in managing customer feedback and complaints, ensuring all are recorded, reviewed, and appropriately actioned.
Book meeting rooms, help organise meetings (including Microsoft Teams), and take meeting minutes and follow-up actions when required.
Share suggestions to improve business processes and contribute ideas to enhance efficiency.
Help identify and document business risks, and assist in updating procedures and work instructions in line with ISO 13485 and ISO 14001 standards.
Gain an understanding of wider business functions such as Facilities, Health & Safety, IT, HR, Quality Assurance, Sustainability, and Regulatory Compliance.
Upload documents to the intranet and support internal communications.
Maintain a learning log and complete coursework, including a final apprenticeship project demonstrating your understanding of the company, its services, and stakeholders.
Carry out other ad hoc tasks as requested by your manager to support business needs.

Qualifications and Experience:

3 A Levels or equivalent is desirable
GCSE Grades 9-4 (A*-C) in English Language and Maths

Skills:

Think logically, willing to self-learn and research, and take a creative approach to problem solving
Enjoy collaborating with others to find innovative solutions and have good interpersonal and communication skills
Appreciate and encourage diversity that brings to bring a broad range of ideas to the table for projects and problem solving.
Communicate openly, share thoughts, opinions, and ideas with the team and take into consideration what others have to say.
Be organized, and have excellent time management skills
Can work independently, safely and responsibly
Have clear spoken and written English
Have strong numerical skills
Take ownership of challenges and ideas and look to develop your ability to suggest, drive and then lead change
To be adaptable. Have the ability to change and remain flexible when encountering new or different circumstances, including a change in environments, dealing with new policies and adjusting to a new team.
To have an awareness of shared goals and the teamwork skills required to work towards deadlines and deliver required outcomes
Be willing to proactively assist others when they need a helping hand
It shouldn’t be all work and no play so it’s important to inject a bit of enjoyment into working life.
IT skills including the ability to use Microsoft Office Suite

Role Information

£24,785.00 per annum
Full time
Apprenticeship
Monday-Friday
35 hours per week
Onsite

Your Benefits

34 days holiday (inclusive of public holidays)
Generous Pension
Private Medical
Medical cash back scheme
Company sick pay
Life Assurance
Critical illness and income protection (service requirements apply)
Perkbox benefits platform

KARL STORZ

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Business Administration Apprentice