Who is DHL Global Forwarding?

DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.

You name it, we’ve shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well-known global sporting series, movie franchises and music tours.

Our people are at the heart of what we do, and we’re committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder (CIF).

Our Values

Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork.

We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.

In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.

Role Overview:

Kickstart your career in logistics with our Warehouse Operations Apprenticeship, where you'll gain hands on experience in the fast paced world of international freight. Working alongside experienced colleagues, you'll learn how to handle and process air and ocean cargo, support daily warehouse operations and ensure shipments move safely and efficiently around the world. You'll receive training, including the opportunity to gain a forklift licence, while developing practical skills in operations, teamwork, and continuous improvement. This is a fantastic opportunity for someone who is organised, proactive, and eager to build a career with a global logistics leader.

Key Responsibilities:

Handles cargo movement and assists in daily warehouse operations; complying with regulations and internal procedures, and updates shipment status accordingly
Performs loading and unloading of trucks or containers
Can be involved in handling special cargo movements including perishable goods, dangerous goods, IT equipment etc
Processes Ocean or Air Freight (packing and/or cargo), e.g. marking, neutralization, labelling, sorting, etc.
Supports Handling Team Leader to meet operational targets
Helps to ensure contractor adherence to quality procedures
Maintains pro-active communication/relationship with both peers and customer’s trucker
Attends to daily inbound/outbound activities of the warehouse
Records all inbound/outbound deliveries
Conducts random physical (pre-)inspections of the inbound/outbound cargo
Maintains cleanliness and orderliness of the warehouse
Observes and follows strictly the warehouse safety and security policy and procedures
Observes proper use of warehouse tools and equipment
Reports any incident inside the warehouse
Participates in the regular cycle counting activities
Maintains good transaction files of the warehouse
Forklift license training.
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First Choice continuous improvement program

Skills and Experience:

Results driven and good attention to detail
Effective interpersonal skills
Good administrative and organisational skills
Ability to prioritise and perform under pressure
Ability to prioritise tasks and use own initiative
Minimum of 5 x GCSE passes including English and Maths

Benefits:

A competitive salary
Generous holiday entitlement
Eligibility to participate in the Employee Incentive Bonus Scheme
Pension scheme which includes life assurance
Access to professional employee assistance and wellbeing programme
A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
Training and Development opportunities with a strong focus on internal promotion

HOURS/SHIFT PATTERN: 37.5 hours per week

REPORTS TO: Warehouse Manager

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.

What’s Next?

If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.

DHLis the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

By submitting your application, you agree that DGF UK will process your personal data for the purpose of recruitment and selection. We handle all data in accordance with the UK GDPR and Data Protection Act 2018. To understand what information we collect, how we use it, and your rights, please read our full Privacy Policy.

DHL Global Forwarding (UK) Limited

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