Enfield Council is one of London's largest local authorities, delivering vital public services to a diverse community of residents and businesses. The council focuses on improving local communities through investment in housing, education, environmental initiatives, economic development, and support services that help residents thrive.

Apprentify are hiring on behalf of our client.

The AI and Automation Apprentice will support the Council's Digital Services team to identify opportunities to improve productivity, efficiency and service delivery through the use of AI and Automation. Working alongside colleagues across the organisation, the postholder will help analyse business processes, support the implementation of low code and AI-enabled solutions, and promote the safe, responsible and effective use of the technology. The role provides practical experience in digital transformation while contributing to projects that reduce manual effort, improve data quality and enhance customer and staff experiences.

Key Accountabilities:

Work with colleagues to identify where AI, automation and digital tools could improve services, productivity, accuracy and the experience of customers and staff.
Map and review processes, user needs, systems and data to understand problems, assess whether automation is suitable and agree clear requirements.
Support workshops, process reviews, solution design, pilots and proofs of concept, and help evaluate tools against business needs, costs, benefits and risks.
Under supervision, help configure and implement approved low-code, no-code, automation and AI solutions, including prompts, workflows, integrations and secure data use.
Plan and carry out testing, record results and defects, support user testing and help confirm that solutions are accurate, reliable, secure and accessible.
Follow Council policies and legal, ethical and governance requirements for responsible AI, data protection, information security, equality, employment and records management.
Support risk and impact assessments, keep clear records and consider fairness, bias, transparency, human oversight, accessibility and the effect of change on staff.
Create clear process maps, guidance, training materials and technical notes, and help colleagues understand and use approved tools confidently.
Monitor solutions, user feedback and results; report benefits, problems and lessons learned; support improvements; and refer specialist issues when needed.
Work collaboratively with colleagues and approved suppliers, organise assigned work, meet deadlines and explain technical information in a clear and accessible way.
Complete apprenticeship learning, reviews and portfolio evidence, act on feedback and keep up to date with relevant AI, automation and digital developments.
Manage own performance and development, comply with Council policies and procedures, and undertake other reasonable duties commensurate with the grade, apprenticeship and level of supervision.

The AI and Automation Apprentice will report to the Head of AI and Automation and will be embedded within the AI and Automation Team in Digital Services. The Head of AI and Automation will oversee and direct the apprentice's day-to-day activities. Throughout the apprenticeship, the postholder will work across a range of teams, services and projects within Digital Services and across the wider Council to gain broad experience and develop the knowledge, skills and behaviours required for the Level 4 AI and Automation Apprenticeship.

Entry requirements

Due to the location of travel for this role, it is highly advised any applicants are based in the Enfield postcode/catchment area.

A minimum of Grade 4/C or above in both Maths and English at GCSE level.

Are clear and evidencable interest in AI and its continued emergence.

Employees will be expected to attend the Enfield office 2 days per week

Skills required

Communication skills
Attention to detail
Analytical skills
Team working

Training to be provided

AI & Automation Practitioner Level 4 Apprenticeship Standard.

AI and automation are transforming how organisations improve efficiency, reduce manual effort and deliver better business outcomes. However, achieving long-term value requires people with the skills to identify opportunities, build robust solutions and manage AI responsibly at scale.

The AI & Automation Practitioner apprenticeship develops employees into specialists who can design, implement and optimise AI-powered automations and agentic AI solutions that support business growth, productivity and innovation.

Ideal for organisations looking to embed advanced AI and automation capability across their operations.

Programme overview:

Designing AI-powered automation solutions

Identify high-value automation and AI opportunities
Design scalable AI and automation solutions
Develop agentic AI workflows and cloud-based automations
Embed responsible AI, governance and data security

Delivering automation that drives business impact

Test, deploy and monitor AI-powered solutions
Measure business value and benefits realisation
Support organisational adoption and change management
Build a long-term automation strategy aligned to business goals

Things to consider

Our client are committed to safeguarding & the welfare of children & vulnerable adults. Safe recruitment of staff is central to this commitment, & the Council will ensure that its recruitment policies & practices are robust, & that selection procedures prevent unsuitable people from gaining access to children, young people & vulnerable adults.

Future prospects

A nationally recognised Level 4 apprenticeship qualification: AI & Automation Practitioner: https://www.apprentify.com/course/ai-automation-practitioner/

Apprentify Group

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