Job Description – IoT Solutions Consultant Apprentice
The
Opportunity
Our client is recruiting for an IoT
Solutions Consultant Apprentice to join their team in Huddersfield.
The Level 3 Information Communication
Technician apprenticeship programme that we are offering, will allow
you to kick-start your career in an industry that is constantly evolving,
dynamic and transformational.
The steps
you take will provide you with valuable first-hand experience, knowledge,
skills and qualification to help really drive your career forward. We are here
to guide and support you every step of the way!
The Position
Job Title:
| IoT
Solutions Consultant Apprentice
|
Apprenticeship Course:
| Level 4
Sales Executive
|
Apprenticeship Duration:
| 18 months
+ Assessment
|
Location:
| Huddersfield,
West Yorkshire (Office Based)
|
Working Hours:
| Monday to Friday (No
Weekends)
|
Salary:
| £8 Per
hour
|
They specialise in Low Power Wide Area Network
(LPWAN) technologies including LoRaWAN® and NB-IoT, providing
access to industry-leading sensors, gateways, connectivity services, software
platforms and technical expertise. We help organisations deploy solutions for:
- Smart Buildings
- Energy Monitoring
- Utility Metering
- Environmental Monitoring
- Asset Tracking
- Predictive Maintenance
- Industrial Automation
- Compliance Monitoring
- Workplace Wellbeing
- Smart Cities Applications
Unlike many technology businesses, we operate
primarily as a channel organisation, meaning we support a network of
solution providers and technology partners who deliver projects to end
customers. Our role is to provide the expertise, products, training and support
needed to make those projects successful.
The Role
This is
not a traditional sales role.
As
an IoT Solutions Consultant Apprentice, your primary responsibility will
be to work with customers and technology partners to understand what they are
trying to achieve and recommend the most appropriate IoT solution.
You will
act as a consultant, engaging with customers via video calls, email, Microsoft
Teams, telephone and online messaging to identify their requirements.
By asking
the right questions, you will determine which products, technologies and
services are needed to create the best possible solution for the customer's
objectives.
Once the
solution has been identified, you will create quotations and manage
opportunities through our CRM system from first enquiry through to successful
order completion.
You'll
become a trusted advisor to customers whilst developing expertise in one of the
most exciting technology sectors in the world.
What
You'll Be Doing
- Responding to inbound
enquiries and partner referrals.
- Speaking with customers to
understand their project requirements.
- Asking technical and
commercial questions to identify the best solution.
- Recommending IoT products,
sensors, gateways, connectivity and software platforms.
- Creating solution proposals
and quotations.
- Registering and managing
opportunities within our CRM system.
- Recording customer
interactions, requirements and recommendations.
- Managing opportunities from
initial enquiry through to order placement.
- Liaising with manufacturers
and technology partners.
- Building strong
relationships with customers and solution integrators.
- Learning about emerging IoT
technologies and industry trends.
- Working alongside
experienced sales, technical and operations teams.
Please
note: Technical support activities are handled by our dedicated support
team and do not form part of this position.
Training
& Development
No prior
IoT experience is required.
We
provide comprehensive training covering:
- LoRaWAN® Technology
- NB-IoT and Cellular IoT
- IoT Sensors and Devices
- Gateways and Networks
- Application Platforms
- Solution Design
- Consultative Selling
- CRM Systems
- Commercial Awareness
- Customer Relationship
Management
You'll
learn directly from experienced IoT professionals and gain hands-on exposure to
real customer projects.
What
We're Looking For
Essential
- Strong communication skills, both written and verbal.
- Strong work ethic
- Proactive problem-solving skills
- A genuine interest in technology and innovation.
- Good organisational skills and attention to detail.
- A positive and proactive attitude.
- Confidence speaking with customers.
- Willingness to learn and develop new skills.
- Good IT literacy and familiarity with Microsoft Office
applications.
- GCSE English and Maths (or equivalent).
Desirable
- Interest in technology,
engineering, electronics or IT.
- Experience in a
customer-facing role.
- Experience using CRM
systems.
- A-Level, BTEC or equivalent
qualifications.
Future
Career Opportunities
This
apprenticeship offers a clear path for progression within the company and the
wider technology sector.
Potential
future roles include:
- IoT Solutions Consultant
- Technical Sales Executive
- Business Development Manager
- Product Specialist
- Channel Account Manager
- Solutions Architect
- IoT Pre-Sales Engineer
The
combination of technical knowledge, commercial skills and customer engagement
experience gained in this role provides an excellent foundation for a long and
successful career.
Benefits
·Profit-based
quarterly bonus scheme (after 6 months' service)
·22
days holiday plus Bank Holidays
·Additional
annual leave based on length of service
·Enhanced
Occupational Sick Pay
·Personal
Accident Cover
·Enhanced
company pension scheme with matched contributions up to 10%
·Cycle
to Work Scheme
·Technology
Purchase Scheme
·Regular
company social activities
·Company
events
·Casual
dress
·Free
refreshments in the office
·Ongoing
learning and development opportunities
·Exposure
to leading global IoT manufacturers and technologies
Eligibility Criteria
Individuals must have a valid and eligible residency status to
apply for this role.
About ITP
We help employers develop their best talent
and inspire the next generation through apprenticeships, mentoring and
training, we’re plugging the UK’s digital skills gap to provide a workforce for
the future.
If this sounds like the role
for you, get in touch! Once we receive your application, one of our team will
be in touch to help you with the next stage.
The ITP are working
on behalf of a third party to advertise their vacancy. By submitting your
CV, you agree to be contacted by The ITP and your information to be passed on
to a third party.
Safeguarding and Values Commitment
The
ITP is committed to safeguarding and promoting the welfare of learners and
expects all staff and volunteers to share this commitment. Successful
appointment to this role will require satisfactory completion of recruitment
checks.
At
the ITP, we are fully committed to safeguarding and promoting the welfare of
all learners and creating a safe, inclusive, and respectful workplace. We
expect every team member to:
- Uphold and
champion our values, code of conduct, and safeguarding principles.
- Take personal
responsibility for understanding and adhering to all safeguarding
procedures and policies.
- Promote a
culture of safety and wellbeing through a proactive “do no harm” approach.
- Recognise and
act on their responsibility in supporting, strengthening, and enforcing
safeguarding practices across all areas of work.
- Understand and
meet any role-specific safeguarding duties — including, in this position,
actively identifying and reporting concerns, engaging in relevant
training, and modelling safe and inclusive behaviours in all apprentice
interactions.
At the ITP, our company culture is important to us, and all
employees and consultants are expected to operate in line with our values:
·We
change lives - We strive to make a difference for our apprentices,
clients, members, ourselves, and our team on a daily basis. We push for
diversity and inclusion in our industry by challenging perceptions. We embrace
individuality. We believe that everyone is equally important.
·We are
genuine and honest - We breed trust amongst clients, apprentices, members,
and the team. We take responsibility for our words, actions, and results. We
are human. We encourage one another through honesty and transparency.
·We are
innovative and unique - We are empowered by innovation. We strive to make
the impossible, possible. We are proud to be the only organisation of our kind,
of who we are and how we got here.
·We are
Personable - We remind ourselves what it’s like to be in others shoes. We
have authentic conversations; we are real and so are our relationships.
·We are
stronger united - We share our knowledge and experiences. We celebrate one
another on our achievements. We value and encourage one another because we win
or lose as a team.
