JOB DESCRIPTION

Please note that whilst this role has been advertised as Apprenticeship Technical Manager (CIOB), the contractual role title will be Technical Manager.

Employment status and working hours

Permanent, part time for 7 hours per week.

In this part time role, your weekly working pattern will be flexible. Team meetings take place on a Thursday, and you must be available to attend these as and when they are scheduled.

Organisation structure

Education and Students, Apprenticeship Outcomes team.

Your line manager will be Jane Harlow, Apprenticeship Outcomes Manager.

Place of work flexibility

You will normally spend your total working time at home*, which must be within the UK. You may, on occasions, be expected to attend the Horizons, Reading office to attend meetings or training events. *Working from home is only possible if your environment is suitable – please see the ‘Working from home’ section on our Careers Site for further information.

High level summary of job role

As the Apprenticeship Technical Manager (CIOB), you will utilise your industry expertise and understanding of the apprenticeship standards and assessment plans to advise and support the apprenticeship delivery team, admissions, apprentices, and employers. You will be responsible for ensuring apprentices effectively record the Knowledge, Skills, and Behaviours from their work experience.

You will support the development and delivery of targeted on programme support including completing desktop evidence reviews for apprentices to support their preparation for the End Point Assessments (EPA). You will be involved in employer vetting and training to ensure the University admits the right students on the right programmes, to ensure timely completion of the apprenticeship.

Specific job role accountabilities and responsibilities

Review apprentice portfolio completion and evidence submission, complete desktop reviews of portfolio progress and provide regular updates to the apprentice, employer representative, and Apprenticeship Outcomes Officer (AOO).
Provide technical and specialist support for University teams and external stakeholders in relation to EPA.
Support the development of the portfolio of evidence and achievement of apprenticeship standards.
Provide information, advice and guidance for the apprentice’s workplace mentor and/or employer as requested by the AOO via progress reviews.
Provide 1 to 1 support (on AOO request) for apprentices deemed at risk to ensure timely completion of the apprenticeship.
Report any deviance from End Point Assessment plans to the relevant AOO/AOM to instigate remedial actions.
Conduct the final gateway desktop review and feedback ahead of the final EPA submission.
Work in partnership with other Technical Managers to improve the service and apprentice experience.
Provide 1 to 1 support for unsuccessful apprentices as requested by the EPA manager.

Other important features of the job role

Line management responsibilities: None.

Budget responsibility: None.

In this role you will liaise with the following: Apprenticeship Outcomes Officers, Apprentices, Employer Representatives, teams across the University.

PERSON SPECIFICATION

E = Essential person requirement; D = Desirable person requirement

How the person requirement will be assessed: This is not a heading

A = Application; I = Interview; T = Test or other assessment

Please be aware that as part of safer recruitment and onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application. This is all part of our comprehensive pre-employment screening which also includes checking your identity, right to work, criminal record history (basic disclosure unless specified otherwise), and three years employment history. This is all part of our commitment to safeguarding our students. Keeping our students safe is a responsibility shared by everyone within the University.

Qualifications and training

GCSE Maths and English language Grade C or 4 or above (E, A).

Degree level qualification (E, A).

Professional Membership of CIOB and/or CABE (E, A).

Further education level qualifications (D, A).

Previous experience

Extensive built environment industry experience (E, A, I).

Experience within the education sector/higher education (D, A, I).

Behaviours and attitudes

Alignment to the University’s core values and growth mindset approach, which reflect our culture. Refer to the specific behaviours within the Competency Framework (E, I) – summarised within the careers site.

Skills, knowledge, other requirements

Strong verbal and written communication skills (E, A, I).

Ability to motivate and support apprentices and employers (E, A, I).

Ability to work independently, flexibly and quickly to identify risk (E, I).

Effective time management and organisational skills with a strong attention to detail (E, I).

Ability to work to deadlines and manage competing priorities in a busy working environment (E, I).

Ability to work collaboratively to achieve team and organisational goals (E, I).

Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology (E, I, T).

Commitment to delivering positive outcomes for our students regardless of your area of work within the University; we want our students to be successful (E, I).

You must be prepared to undertake mandatory online training should you be appointed. The University is regulated by the Office for Students and Ofsted, and we have specific requirements and expectations around safeguarding, Prevent, and anti-harassment and bullying. This is all part of our Competency Framework requirements (E, I).

PAY AND BENEFITS

Salary: Salary up to £9,888 per annum (£49,440 Full Time Equivalent).

Holiday: 26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to five paid closure days (typically between Christmas and New Year); all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place. Sometimes the University does not need to close for five days per year and any balance (for example one day), can be used as a paid Wellbeing Day to take time out for your own physical or mental health.

Pension and life assurance: Pensions auto-enrolment to the People’s Pension which is a default salary sacrifice scheme. You may opt out of salary sacrifice but remain in the scheme, or you may choose to opt out altogether. We provide life assurance (death in service) cover as standard to all employees.

Family-friendly policies: Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment for some leave types. Access to Tax-Free Childcare (Government scheme).

Wellbeing: Full access to the Employee Assistance Programme as well as the Thrive Mental Wellbeing app. Several employees are trained Mental Health First Aiders and can support staff. We have a wellbeing policy and we focus on five pillars of wellbeing.

Sustainable travel: Cycle to Work and Electric Vehicle salary sacrifice schemes.

Parking: We have locked sheds for bicycles. For cars, for Horizons based roles, we may in the future be able to offer parking on site however you must not assume this will be possible. Every now and then we may have a spare parking space become available and you can ask to join the waiting list. The University is keen wherever possible, to encourage staff to commute as sustainably as possible.

Other health related benefits: Employer-funded Health Cash Plan (Simplyhealth) and voluntary dental insurance (Unum).

Other valuable benefits:

Charity giving options available including one voluntary paid day, per annum.
You will have access to Microsoft Office 365 applications for personal use.
You will have access to range of lifestyle discounts and everyday savings.
We offer learning platforms including LinkedIn learning.

APPLICATIONS - THINGS TO CONSIDER

For an informal discussion about the role please contact Jane Harlow on 0118 467 2420 or email j.harlow@ube.ac.uk. For any other enquiries please contact HR on 0118 467 2454 / 2433 or email recruitment@ube.ac.uk

Did one of our employees recommend you? If you apply on the recommendation of an existing employee, please make sure to mention their name within your application.

We're passionate about sustainability and we have a five-year strategic plan: We expect job seekers to be curious about who we are and what we do. We point you towards a couple of resources about who we are and sustainability.

Closing date and next steps

We will receive applications until the advert closes on Monday 06 July 2026 at 17:00. We will not consider late applications. Our ATS does not screen applications, we humans do. Applications may be reviewed prior to the closing date and occasionally, you may be invited to interview ahead of the closing date.

Interview details

Interviews are scheduled to take place on Monday 13 June 2026. We'll ask you to tell us about any dates you cannot make, up to 4 weeks from the closing date; this helps us to plan interviews should you be shortlisted, prior to contacting you.

Interviews are normally carried out over Microsoft Teams or Zoom. Depending on the job role and place of work, your interview may be at our Reading or London office. Please be prepared for a two-stage interview process, held on different dates. As part of the interview process, you will likely meet a member of the Senior Leadership Team.

Note for internal candidates

If you are an existing employee, we request you inform your current line manager of your intention to apply for this role.

University of the Built Environment

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Apprenticeship Technical Manager (CIOB)