ABOUT THE ROLE

An apprenticeship combines paid employment with structured training, designed to help you gain the Knowledge, Skills, and Behaviours outlined in the apprenticeship standard, ultimately leading to a recognised qualification.

The role holder will join the Academic Registry’s professional support team at Northumbria University, contributing to a wide range of administrative and organisational responsibilities in line with University policies and procedures. The specific duties will vary depending on the team and the academic calendar, but may include:

Managing assessment processes
Providing guidance on academic regulations
Supporting examination boards
Coordinating programme handbooks
Assisting with quality reviews, committees, and University events

A central aspect of the role involves developing a strong understanding of University and PSRB (Professional, Statutory and Regulatory Body) programme regulations. Building effective working relationships with academic staff and institutional partners is also key to success in this position. Further information can be found in the job description.

The training provider working with us to deliver the apprenticeship is Smart Training & Recruitment.

You can find further details about the training for Business Admin Level 3 Apprenticeship at Skills England.

Under the apprentice scheme, a minimum of six hours per week will be invested in training towards the achievement of your qualification. In addition to the support offered through the training provider, a workplace mentor will provide practical advice and guidance throughout the duration of your apprenticeship.

The duration of the apprenticeship will be 18 months.

ABOUT THE TEAM

Join the dynamic and collaborative Academic Registry team that is part of the wider Student, Library and Academic Services Team. Roles and responsibilities within the team include faculty academic support, apprenticeship academic support, quality support and preparation for inspections and audits.

ABOUT YOU

To be successful in the role you will have:

A willingness to learn how to organise and manage tasks, with support from your team and manager.
Clear verbal and written communication skills, with the ability to engage effectively with a range of stakeholders.
Experience of working with IT packages, including Microsoft Office, Outlook for diary management, and web-based tools such as SharePoint.
The ability to work effectively as part of a team, contributing to a positive and collegial environment.
A high level of accuracy and attention to detail in your work.
A Level 2 qualification or higher (e.g. 5 GCSEs A–C or equivalent) and relevant experience.

Further information is available in the person specification.

For further information about this opportunity please contact Sarah Anderson (sarah.anderson@northumbria.ac.uk)

To apply for this vacancy please click 'Apply Now'. Your application must include a covering letter, and a CV.

ABOUT US

Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. Discover more about us.

With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more.

Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold.

Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence. We also hold the HR Excellence in Research award for implementing the concordat supporting the career Development of Researchers and are members of the Euraxess initiative to deliver information and support to professional researchers.  The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process. 

Apply now and join a community committed to transforming society and the economy. Explore "Our Exceptional People, Our Values and Behaviours" page to learn more about our commitments and see our Privacy Policy for further details.

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Academic Registry Apprentice