Marketing Operations & Data Research Apprentice, Leatherhead, Surrey

Looking to start your career in data research, marketing operations, or CRM systems?

This is an opportunity to gain real, hands-on experience in a professional business environment while working towards a recognised Data Technician Level 3 apprenticeship qualification.

If you are curious, detail-focused, and keen to develop practical skills that will set you up for a future in data research and CRM systems, this role offers a strong foundation.

What you’ll be doing

Working within the Digital team, you’ll be involved in a mix of data research, marketing operations, and CRM-focused work, including:

Marketing & Sales Operations

Research and build high-quality data on companies and contacts to support business priorities
Use online tools to gather and enrich information
Support data quality checks, reporting, and continuous improvement
Work with marketing and sales teams to support campaigns and pipeline tracking

CRM & Data

Support the day-to-day running and development of our CRM system (Dynamics 365)
Maintain accurate and well-structured data
Assist with system improvements, workflows, and automation
Provide first-line support to users

AI & Innovation

Get exposure to emerging AI tools and technologies
Support initiatives to improve efficiency and lead generation through data and automation

What you’ll gain

A Data Technician Level 3 apprenticeship qualification
Practical experience using real business systems and data
Exposure to CRM, marketing operations, and analytics
The opportunity to develop skills that are in high demand across multiple industries

What we’re looking for

An interest in data research, marketing operations, or business systems
Strong attention to detail and a methodical approach
Good communication skills and a willingness to learn
Able to manage tasks and priorities in a structured way
Comfortable using Microsoft Office
Business A-level (or similar) is helpful but not essential

About us

Smithers Information is a leading provider of B2B conferences, market reports, and consultancy services. We deliver independent market insights that help businesses understand industry change and make informed decisions.

With offices in the US, UK, and China, we operate on a global scale, bringing together data, expertise, and industry connections.

We are a collaborative and entrepreneurial business, offering the opportunity to learn, grow, and build a long-term career.

Benefits

Hybrid working pattern (3 days in office, 2 days from home)
25 days holiday, plus bank holidays
Early finish on Fridays
Private medical cover
Employee Assistance Programme, including:
- Nutritional consultations
- Virtual 1:1 personal training sessions
- Counselling support and wellbeing advice
Retail discounts hub
Cycle to Work scheme
Fresh fruit provided in the office
Regular social events

Smithers

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Marketing Operations & Data Research Apprentice