Facilities Assistant Apprentice (Administrator) – Kick‑start your career in a role where no two days are the same

If you’re organised, proactive, and ready to learn, this apprenticeship is your chance to build a rewarding career in facilities administration while helping keep our college campuses running smoothly. You’ll join a friendly, supportive team who will guide you as you develop real‑world skills in compliance, customer service, and workplace operations.

You’ll play a key role in keeping our buildings safe, welcoming, and efficient. From maintaining accurate records and logging maintenance requests to coordinating contractors and supporting audits, you’ll become a go‑to person for keeping things moving behind the scenes. You’ll also get hands‑on experience across our sites, helping with room setups, parcel deliveries, and general upkeep of our grounds.

As part of your apprenticeship, you’ll receive structured training, mentoring, and plenty of opportunities to grow. We’ll support your professional development every step of the way, ensuring you build confidence and capability in a fast‑paced, essential service area.

If you’re enthusiastic, eager to learn, and ready to make a real impact, this could be the perfect start to your career in facilities.

KEY RESPONSIBILITES BUT NOT LIMITED TO:

Responsible for maintaining and enhancing the grounds and ongoing maintenance at college campus’s as directed by the Grounds and Estate Supervisor.

Maintain accurate facilities records, logs, and documentation
Log maintenance requests and track progress using facilities management systems
Assist with scheduling planned maintenance and contractor visits
Manage facilities email inbox and respond to internal queries professionally
Support the preparation of reports, spreadsheets, and compliance documents
File certificates, inspections, and statutory records (e.g. health & safety, fire safety).
Assist with booking contractors and issuing permits where required
Help manage contractor sign‑in processes and documentation
Chase quotes, invoices, and work completion confirmations
Liaise with suppliers under supervision of senior staff
Assist with updating risk assessments and safety documentation
Support audits and inspections by preparing paperwork and records
Help ensure facilities processes follow organisational policies and procedures
Learn workplace systems, procedures, and best practice with mentoring support
Undertake various porterage duties, including room set up, moving of furniture, equipment and delivery of parcels.

Ensure all personal development and training is kept up to date.

Is this you?

Strong organisational and administrative skills

Good written and verbal communication

Willingness to learn and develop new skills

Basic IT skills (e.g. email, Word, Excel, databases)

Attention to detail and ability to manage records accurately

Personal Qualities

· Professional and courteous manner

· Reliable and punctual

· Able to prioritise tasks and meet deadlines

· Confident working as part of a team

· Discreet with confidential information

Why Oaklands?

We want you to feel supported, inspired, and valued as part of our team. You’ll enjoy:

30 days’ annual leave + bank holidays
Local Government Pension Scheme with excellent employer contributions
Access to onsite gym and wellness facilities (St Albans)
Free onsite parking
Cycle to Work scheme, discounted travel and wellbeing programmes
Staff development days and continuous CPD
Opportunities to progress into permanent roles upon successful completion of the apprenticeship (subject to business need and performance)

Additional Information

This role may occasionally involve evening or weekend work to support events or maintenance.
An enhanced DBS check is required for this position.

Please note: This will be a 2 year Fixed term Contract.

Oaklands College

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