Business Administration Level 3 Apprenticeship Programme (x 13)

About us

The Greater London Authority (GLA) is the strategic authority for London, working to deliver the Mayor’s priorities and support the London Assembly.

Join us as a Business Administration Apprentice and help shape London by supporting teams across the GLA with a range of day-to-day administrative tasks. You’ll learn from experienced professionals while developing valuable business administration skills, see the impact of your work and help shape London’s future.

Find out more about apprenticeships at the Greater London Authority by watching our short video.

Position: Apprentice

Salary: £28,573 annual salary (London Living Wage)

Contract: Contract: 18-month fixed-term apprenticeship

Hours: 37 hours per week

Key benefits

Flexible and hybrid working, with part-time and job share options
30 days’ annual leave, plus bank holidays
A generous, defined benefit pension
Comprehensive family-friendly policies, including parental and carers’ leave

Location: These roles will be based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE). GLA staff are hybrid working in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office, but adhering to our policy where you will need to attend our offices at least 50% of your working week.

Launch your career while helping shape the future of London.

The Greater London Authority is looking for motivated, organised, and ambitious individuals to join our Business Administration Level 3 Apprenticeship Programme.

At the GLA, diversity drives innovation. We welcome applications from people of all backgrounds and are committed to building a workforce that reflects the city we serve.

This is more than an apprenticeship—it's an opportunity to gain real workplace experience, earn a salary, achieve a nationally recognised qualification, and contribute to projects that make a difference to millions of Londoners.

Find out more about apprenticeships at the Greater London Authority by watching our short video.

Please click here to find out more: Who We Are | London City Hall

What You'll Do

Support teams across the GLA with a range of day-to-day administrative tasks
Help deliver projects, events and stakeholder engagement activities
Provide excellent customer service to colleagues and external partners
Attend meetings, contribute ideas and build your professional network
Learn from experienced professionals while developing valuable business administration skills

What You'll Gain

£28,573 annual salary (London Living Wage)
Fully funded Business Administration Level 3 qualification
Dedicated training and development programme
Hands-on experience across a range of GLA teams
Valuable skills, professional networks, and future career opportunities

About you:

You don't need extensive experience—just enthusiasm, a positive attitude, and a willingness to learn. If you're organised, communicate well, and enjoy working with others, we'd love to hear from you.

Essential Criteria

Be 16 years old or older (up to any age) at the start of the apprenticeship.
Have the right to work in the UK and have been ordinarily resident in the UK, EEA, Switzerland, Gibraltar or the UK Overseas Territories for the previous three years, in line with apprenticeship funding requirements.Not currently be qualified in Business Administration at level 3 or above.
Currently not undertaking any other formal form of study (e.g. college or university course).

AI Use

AI tools may be used to support idea generation and proofreading. However, all submitted content must reflect your own experience. Misrepresentation may result in disqualification.

Additional Information

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

The closing date for applications is Sunday 6th September at 23.59hrs

How to apply:

If this role is of interest, please submit your CV and answer the below questions when you apply.

Why do you want to complete a Business Administration Apprenticeship, and what interests you about working in an organisation that supports Londoners? (250 words max)
Tell us about a time when you had to manage several responsibilities, deadlines or unexpected challenges. What did you do and what was the outcome? (250 words max)
Tell us about a time when you worked with or supported other people to achieve an outcome. What was your role, how did you communicate with others, and what did you learn? (250 words max)

Key dates in the process:

Advert closes 6th Sep 2026

Interviews Sep 2026

Start date 2nd November 2026 (subject to all pre-employment checks)

Inclusion & accessibility

London’s diversity is its greatest strength, and we want our workforce to reflect it at every level. We welcome applications from all backgrounds, particularly from Black, Asian and minority ethnic candidates and disabled candidates, who are currently underrepresented.

We are committed to an inclusive and accessible recruitment process. If you need any adjustments at any stage, please contact jo.durham@london.gov.uk.

Adjustments may include (but are not limited to):

Extra time in assessments or interviews
Communication support, such as a British Sign Language (BSL) interpreter
Accessible interview locations
Alternative interview formats (e.g. phone or video)

As a Disability Confident Employer, candidates who meet the essential criteria and opt into the scheme will be prioritised for the next stage of the process.

As part of our commitment to inclusive recruitment, we remove personal identifying information from applications.

Our Commitment

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, an interest-free season ticket loan, an interest-free bicycle loan and a career average pension scheme.

We use AI-assisted tools to help assess application responses against the published criteria. All shortlisting decisions are reviewed and confirmed by recruiters, and no candidate is progressed or rejected solely by AI. The assessment focuses only on evidence against the required competencies and does not consider personal or protected characteristics.

Greater London Authority

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